Privacy policy

Updated 12 October 2026

Who processes your data

Japla Oy (Business ID 3285028-8), Tuhkanummentie 7, 00970 Helsinki, Finland. For privacy matters, contact us at info@japla.fi or +358 40 938 9795.

Enquiries

When you contact Japla, Japla is the controller. We process your name, contact details and the content of your message to respond and to manage the customer relationship. The legal basis is legitimate interest and steps prior to entering into a contract. Data is kept for as long as the customer relationship requires.

Solutions delivered to customers

When Japla delivers a solution to a customer company, such as site tracking via WhatsApp, Japla processes data on behalf of the customer company. The customer company is the controller and Japla is the processor.

• Name, phone number and role in the company
• WhatsApp messages, photos and receipts the user sends to the service
• Working hours, entries and reports made from them

The data is used only for site records, reports and job tracking. Users are added only by invitation, and a phone number is activated only after the user has accepted the invitation. The service sends messages only to users connected to it.

Where the data is stored

Entries, photos and reports are stored in the customer company's own Microsoft 365 environment. The retention period is set by the agreement with the customer company. Japla does not use the data for marketing or disclose it for any other purpose.

Service providers and transfers outside the EU

The solutions use the following service providers:

• Meta Platforms (WhatsApp Business Platform) to deliver messages
• Anthropic (Claude) to interpret messages
• Microsoft (Microsoft 365) to store data

If data is transferred outside the EU and EEA, the transfer is protected by the European Commission's standard contractual clauses or another basis under the GDPR.

This website

This website uses no cookies and no visitor tracking, and fonts are loaded from the site's own server. The hosting provider may store technical log data, such as IP addresses, for security.

Your rights

You have the right to access your data, request rectification or erasure, restrict processing and object to it. For data in solutions delivered to customers, we forward your request to the customer company as the controller. You can lodge a complaint with the Finnish Data Protection Ombudsman (tietosuoja.fi).